Zovay Support

Zovay uses Sign in with Apple and Sign in with Google — there is no separate Zovay password to forget for social sign-in. If you set a Zovay password during onboarding and forgot it, use the password reset option on the sign-in screen. If you're still stuck, email us and include the email address associated with your account.

Try again in good lighting, facing the camera directly, matching how you look in your cover photo. If verification keeps failing, contact support — we can look into what happened on our end.

You need a cover photo plus at least one gallery photo to complete registration (two photos total). You can add up to five gallery photos.

Open the profile in question inside the app and use the report or block option there. Blocking is immediate and reversible from your side at any time; a report is reviewed against our Community Guidelines.

See our Privacy Choices page for exactly how to delete your account and data directly inside the app, and our Privacy Policy for what Zovay collects and why.

Please email us with your device model, iOS version, and what you were doing when the problem happened — that's the fastest way for us to reproduce and fix it.